What our Customers say...


During a difficult and unexpected emergency such as water loss, SERVPRO came through at just the right time.

Very helpful staff and technicians.

The project manager Chris was awesome to deal with, always kept us in the loop and returned my texts immediately. Would highly, highly recommend.

These guys were great! They showed up when they said they would and handled the job very quickly and neatly.

Chris took control and assured me of the appropriate method moving forward. He and his team were equally as kind and considerate of my possessions. 

The staff was great! They were professional, responsive and provided quality work! 

Dan and Brandon with there crew did a great job. They explained what they needed to do and took care of it.

Very pleased with the services provided. Polite, helpful and reassuring to me- I felt like they had a difficult situation for us under control. They were very respectful of our home and wanted to make sure the job was done well. 

Came last second when we needed and did a great job!

Chris and Brandon were excellent. Dan followed up to update all necessary info with insurance company

Dan, Brandon and his team were incredible from my first contact with them. From proposal to final clean up.

Chris was great to work with and a huge help


Very responsive to my phone calls, good follow through, and the job was done quickly. Which was what I needed. Qualities you don’t see very often any more... Thanks.

I recently worked with SERVPRO after a small kitchen fire. They were fantastic to deal with.

Overall a pleasant experience with them.

They did a great job after had a kitchen fire. Very easy to work with and accommodating to my work schedule.

SERVPRO came and showed up on short notices.....took care of the problem promptly.

Great customer service!

They receptionist was always on call to answer all of my questions. The carpet removal people were on time and respectful.

The service at SERVPRO of Carbon County and Pocono Pines was great! If I need them again, I will use SERVPRO of Carbon County and Pocono Pines. 

Great communication and services.

Fast response. On time. Explained everything they would be doing. Everything taken care of just like I was told would happen. Brandon was very friendly, professional and knowledgeable. Would recommend to anyone I know needing their services without hesitation. Great job!

"The entire team was great. They made a very difficult situation almost painless to deal with." 

"Got job done very fast."

"Very personable, did a great job."

"Very thorough and courteous and love to have them in my home, pleasurable experience."

"Great service and very professional"

"Great Service!"

"Both office manager and project manager kept me apprised of all stages of work being completed. Great customer service and quality work."

"You have been awesome."

"Great. Came out fast and resolved my issues I had." 

Communication was excellent.

"Professionalism, Punctuality, Quality, Responsiveness, Value"

Courtesy and professional

Very nice and professional! And they actually show up!!! They helped a lot with any questions and helped the whole insurance process with ease.they did their job and everything was clean.I definitely recommend this company to family and friends.Thank you Dan!

"All went well"

"response time was very good and everyone was pleasant and professional"

"The staff was very polite, very informative and attentive."