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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Who are you going to call when you have a emergency?

7/23/2021 (Permalink)

We understand that emergencies happen after hours. From residential to commercial properties, we offer 24/7 emergency service. 

We recently had an emergency call for a local school that had a glycol leak causing damage to the hallway, classroom, locker and auditorium. Our team responded quickly to the leak and extracted the glycol. Once extracted, we began properly drying the school out. The drying process included lifting the lockers up to ensure the base of the lockers dried out. Next, we set up air movers and dehumidifiers in the school to dry out moisture in the air. 

SERVPRO of Carbon County and Pocono Pines has the team and equipment to handle any job. 

If you need emergency service, give us a call at 570-732-9191!

Flood Damage Tips from SERVPRO of Carbon County and Pocono Pines!

7/19/2021 (Permalink)

The do’s and don’ts when you're experiencing a flooded basement. 

Never attempt to enter the flooded basement prematurely, as this can expose yourself to dangerous waterborne pathogens and electrical shock. 

It is important to shut off power in your home to avoid water coming into contact with electrical appliances or devices. 

Act fast when water is in your home. The longer flood water is in your home the more damage it can cause. 

As soon as a flood occurs, call your insurance provider. They can determine if the damage will be covered. 

Water can cause mold to grow and it is important to have your property inspected for mold. 

Call SERVPRO of Carbon County and Pocono Pines to help you in a flood. We offer 24/7 emergency service. 

Why SERVPRO of Carbon County and Pocono Pines? 

7/9/2021 (Permalink)

Trolley with people standing infront Photo from attending the ribbon cutting ceremony for Jim Thorpe Trolley Company.

We take great pride in being a part of the Carbon County and Pocono Pines community. With this being said, we are proud members of the Carbon Chamber and Economic Development Corporation. Within this organization, we support local businesses by sponsoring events and attending ribbon cutting events. 

In May, we held a table at the Carbon Chamber & Economic Development, Carbon Careerlink, & Pocono Mountains Visitors Bureau "Pocono Regional Job Fair" at Blue Mountain Resort. During this event, we had the opportunity to connect with local businesses and all job seekers! We were glad to have a table and connect with others in our community. 

In June, we attended a ribbon cutting ceremony for Jim Thorpe Trolley Company. They are a new company to Jim Thorpe offering historical, narrated trolley tours. In addition to the ribbon cutting, our Digital Marketer and Content Creator, Susan had the pleasure of taking the first tour of Jim Thorpe. In this photo, you will see the trolleys they have for these tours. 

We look forward to attending more events in the future. 

SERVPRO of Carbon County and Pocono Pines are trained to handle any water damage!

7/1/2021 (Permalink)

If you are experiencing water damage you will want to take immediate action. This is why we have emergencies. 

Our job is to make it as painless as possible. We can assist you from the minute you call us. We can work with your insurance and help make the process easy. 

Our SERVPRO team will ask the following questions:

  • Your name and contact information.
  • Your insurance (if you are filing a claim).
  • The street address with water damage. 
  • When did the water damage occur? 
  • What was the cause of the water damage? 
  • Was the cause of the damage fixed?

By answering these questions will help us determine what is needed to make your house or business look “Like it never even happened.” 

Call SERVPRO of Carbon County and Pocono Pines a call at 570-732-9191!

Got Water? SERVPRO of Carbon County and Pocono Pines can help!

6/21/2021 (Permalink)

Water damage is common. When water damage occurs, you will need to act fast. Water can damage your home. Water is present in a home, the source of the water needs to be identified. There are different types of water sources that can cause water damage. 

Some common types of water sources are the following: 

  • Flooding and storm damage 
  • Leaking appliances 
  • Overflowing toilets, bathtubs and sinks
  • Flooded basements 
  • Tornadoes and thunderstorms
  • Hurricanes and tropical storms
  • Sewage backups 
  • Flooding from firefighting efforts

SERVPRO of Carbon County and Pocono Pines can handle all types of water damage. We have specialized equipment to thoroughly dry the affected area. From air movers to dehumidifiers, we can handle any water damage. We monitor the water with moisture meters to ensure the water is properly removed. 

Before you sell your home, detail clean it!

6/3/2021 (Permalink)

As the housing market stays hot, and you're thinking about listing your home, SERVPRO of Carbon County and Pocono Pines.

At the bare minimum, your house should be sweeped and presentable to strangers. Most real estate agents will recommend deep cleaning your home to ensure it sells. A dirty home can deter potential buyers. We freshen up your carpets. We can transform your home and remove unwanted dust. We can clean your air ducts to improve the quality of air. 

This is why SERVPRO of Carbon County and Pocono Pines can help! Some of our services we offer include: 

  • Odor Removal
  • Carpet and Upholstery Cleaning
  • Ceilings, Floors, and Walls
  • Air Duct Cleaning
  • Drapes and Blinds

Call SERVPRO of Carbon County and Pocono Pines at 570-732-9191 to schedule your detailed cleaning soon. 

Got Mold? SERVPRO of Carbon County and Pocono Pines can help!

5/26/2021 (Permalink)

Mold This is a house with mold on their wall.

When you see the first signs of any moisture or mold growth, call SERVPRO of Carbon County and Pocono Pines. 

Mold will grow in your house or business if there is a water source. A roof or plumbing leak is a common water source. Mold can cause issues to your home or business and it is crucial to address it as soon as possible. 

It is important to avoid the affected area, turn off the HVAC system or fans to eliminate spreading spores, and contact SERVPRO of Carbon County and Pocono Pines. 

Mold can also cause health effects.

SERVPRO of Carbon County and Pocono Pines has trained staff and specialized equipment to handle any mold problem. 

SERVPRO has 24/7 emergency service. If you have a mold problem, call us today at 570-732-9191!

We are a Proud Carbon County Chamber Member

5/24/2021 (Permalink)

People at a store for ribbon cutting This is the ribbon cutting we attended in Jim Thorpe!

SERVPRO of Carbon County and Pocono Pines is a proud member of the Carbon County Chamber and Economic Development. We joined the Chamber because we take great pride in being active in our community.

With this being said, we have attended ribbon cuttings and grand openings hosted by the Chamber. We understand the importance of showing local businesses our support. We attended the Trend and Source event, as well as Wine and More on 1st event. 

In addition, we had a table at a job fair held on May 13, 2021 at the Blue Mountain Resort. 

At SERVPRO of Carbon County and Pocono Pines, we want to support our local community and attend more events! We are so proud to be involved with the Chamber and looking forward to more events! 

In the photo, you will see the ribbon cutting ceremony we attended for a local store, Trend and Source

Water Damage

4/14/2021 (Permalink)

House with water damage In the photo, you will see a water damaged home and how we removed drywall, baseboard and perforate the wall to vent!



When water damage occurs in your home or business, avoid the frustration and potential risk of handling clean up yourself. We will respond quickly with the right equipment to dry and protect your property. When water damage occurs the wrong response can cost you plenty. Why call us? We understand emergencies happen at inconvenient times, which is why we have 24-hour emergency services available! We are faster to any-sized disaster! SERVPRO of Carbon County & Pocono Pines can help you with your emergency!

Have you ever wondered how we handle frozen pipes that burst and flood your home? We remove affected drywall, baseboard and perforate the wall to properly vent the wall, as shown in the photo. 

Call SERVPRO of Carbon County & Pocono Pines today at 570-732-9191 ! We are here to help!

SERVPRO of Carbon County & Pocono Pines here to help!

4/14/2021 (Permalink)

SERVPRO of Carbon County & Pocono Pines will help you with all of your water damage, fire damage, mold remediation, and storm damage needs, whether it is residential or commercial properties. We are here to help!

We work with your insurance for a stress-free claim process. At SERVPRO, we understand any damage can be extremely stressful for you and our priority is to make it as easy as possible. Our team of highly trained professionals can help manage the insurance claim paperwork.

Why SERVPRO of Carbon County & Pocono Pines? We have the experience, expertise and training to make your house or business look “Like it never even happened.” We proudly serve Lehighton, PA, Mt. Pocono, PA, White Haven, PA, and surrounding areas. Call us today at 570-732-9191!

Mold? We can help you!

4/14/2021 (Permalink)

Have you seen visible mold in your home? If you have you will not want to disturb it as you can inadvertently spread the mold. Disturbing mold can release microscopic mold spores, which can become airborne and circulate through the air in your home.

What to Do:
Stay out of affected areas.
Turn off the HVAC system and fans.
Contact SERVPRO of Carbon County & Pocono Pines for mold remediation services.

What Not to Do:
Don’t touch or disturb the mold.
Don’t blow air across any surfaces with visible or suspected mold growth.
Don’t attempt to dry the area yourself.
Don’t spray bleach or other disinfectants on the mold.

SERVPRO of Carbon County & Pocono Pines specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 570-732-9191!

We offer residential services in your area! Call SERVPRO of Carbon County & Pocono Pines today!

4/14/2021 (Permalink)

As a trusted leader in the restoration industry, you can depend on SERVPRO of Carbon County & Pocono Pines, whether you need emergency flood damage restoration or your upholstery cleaned.

We understand life happens, drinks are spilled, pets have accidents and your home might be dirty. SERVPRO of Carbon County and Pocono Pines can help you with the mess!

Our residential cleaning services include: 

Air Ducts & HVAC: Cleaning your Air Ducts can help improve air quality. 

Biohazard: We follow proper steps according to OSHA, EPA and local health regulations to clean up biohazard and crime scenes. 

Carpet and Upholstery: We have specialized cleaning methods to ensure it is cleaned. 

Ceiling, Walls, and Hard Floors: We have the cleaning products and methods to remove tough dirt, such as pet dander, cooking oils, grease, cigarette smoke and other methods. 

Drapes and Blinds: We use a specially formulated solvent to make your drapes look fresh again. 

Odor Removal and Deodorization: Our team knows how to properly remove odors. 

Sewage and Toilet Overflow: Special training and equipment is needed to clean sewer systems backups as it can contain bacteria and viruses. 

Trauma and Crime Scene: Our team is trained to safely and effectively remove hazardous biological substances and take proper procedures for removal and disposal.

Vandalism and Graffiti: We act fast to remove graffiti and vandalism as it can make your home, business or neighborhood have a bad reputation. 

Call us today at 570-732-9191!

Fire...who are you going to call? SERVPRO of Carbon County & Pocono Pines!

4/1/2021 (Permalink)

Have you seen any fires in your neighborhood? Fires can be traumatic, leaving homeowners, renters or landlords stressed when a fire occurs. A fire can cause soot or fire damage to the structure and personal property. 

SERVPRO of Carbon County and Pocono Pines has a 24 hour emergency service. We understand emergencies can happen at an inconvenient time. 

After a fire, we can perform structural cleaning, contents cleaning and deodorization. We remove soot from ceilings, walls, woodwork, carpeting and floors. If your contents need to be cleaned, SERVPRO of Carbon County offers an Ultrasonic Cleaning Machine. 

This is a specialized machine and we are one of the few with this machine. Our staff is trained to use this machine. This machine can clean electronics, knickknacks, collectables, stuffed animals, toys, chandeliers, etc. 

We have the highly trained technicians and equipment to help you in case of a fire. Contact us at 570-732-9191 as soon as a fire occurs!

What is the process for water damage?

3/19/2021 (Permalink)

A dehumidifier in a basement. This is a dehumidifier we used in a basement to remove moisture from the air.

We follow a six (6) step process to ensure your house or business is restored to preloss condition.

Step 1: Who are you going to call? SERVPRO of Carbon County & Pocono Pines! Time is of the essence when water hits. SERVPRO of Carbon County & Pocono Pines has twenty-four (24) hour service. We will ask questions about the damage to ensure our production manages bring the needed equipment onsite. 

Step 2: Inspecting and addressing the water damage. During the inspection, our professionals will identify the source, identify the type of water, survey the extent of the water damage and inspect the rest of the area. 

Step 3: Our team will remove/extract water. We can handle any job. In some cases, we can conduct an organized, efficient move-out to protect your belongings from further damage. 

Step 4: We will dry your house or business with our equipment. In addition, we will monitor the floors and walls to ensure the water issue is resolved. 

Step 5: Cleaning and sanitizing. 

This step includes:

-Content Restoration: We can salvage your personal belongings that may have been damaged. 

-Odor Removal and Deodorization: Our team is trained and has the equipment to remove tough smells. 

-Sanitizing Treatments:Our cleaning services go beyond standard janitorial cleaning. 

-Disposal: We will remove and dispose of damaged items. 

Step 6: The most important step...Restoration! Our team is trained to restore your home or business to look “Like it never even happened.”  

Call us today at 570-732-9191!

Got Frozen Pipes?

2/24/2021 (Permalink)

FROZEN PIPES Frozen pipe example.

Unfortunately, the winter can be a danger to your home or business.This Pennsylvania winter brought snow, ice and freezing temperatures, which can lead to frozen pipes. As temperatures drop, you have a higher risk of your pipes freezing. 

Water in your pipes can freeze and as the water freezes it expands. The expansion will eventually burst causing damage and potential flooding. A common reason for freezing is caused by the backflow pressure between the water source and the blockage. 

What are the signs of frozen pipes? You may notice limited water coming out of your faucets and gurgling sounds coming from your pipes. In addition, as the water is freezing and expanding it might be a visible sign. 

At SERVPRO of Carbon County and Pocono Pines, our team can repair the pipes, cleanup and restore the water damage caused by your frozen pipes. The cleanup and restoration process begins when we arrive to your emergency!

SERVPRO of Carbon County and Pocono Pines is here for you 24 hours a day, 7 days a week.

Call us at 570-732-9191!

Need Cleaning Services? SERVPRO of Carbon County and Pocono Pines can do it!

2/24/2021 (Permalink)

Shield CERTIFIED: SERVPRO Cleaned Shield

We have always been able to provide cleaning services, however it has been enhanced with our new defensive pathogen cleaning program called CERTIFIED: SERVPRO cleaned. This program goes way beyond standard cleaning practices. 

The first step of this program is consult. We will inspect and make a specific plan for you. Next, we will use our proprietary EPA-Approved Hospital Grade cleaning solutions and always adhere to the leading level of cleaning and decontamination standards set by the Centers for Disease Control and Prevention (CDC). Lastly, we post our CERTIFIED: SERVPRO cleaned shield on your window. 

We offer cleaning services for commercial and residential properties. In commercial cleanings we are able to provide extensive cleaning, especially during the COVID-19 pandemic. We have disinfected office buildings. For homeowners, we are able to provide carpet/upholstery cleaning, air duct cleaning, odor removal and sewage/biohazard clean up. 

Call us today 570-732-9191 for more information!

Winter means Ice Dams!

2/23/2021 (Permalink)

Gutter with icicles This is a ice dam that caused a water leak to the finished basement.

What is an Ice Dam? Ice dams are common this time of year. Ice dams form when snow melts on your roof until it meets the unheated bottom edge of the roof and then freezes. Any additional melted snow or water will not properly drain off of the roof and can cause many issues to your home. 

Ice damming can cause water leak(s) into your home, potentially causing damages to your walls, ceilings, insulation and other areas. Recently, we had a house with a water leak in their finished basement due to ice dams. Our team responded quickly and dried the basement by setting up an Velo Pro air mover to help remove moisture from the air. 

Our team can help mitigate water damage caused by ice dams, as well as get your structure back to preloss condition. SERVPRO of Carbon County and Pocono Pines can help you with your ice dams. 

How does SERVPRO of Carbon County and Pocono Pines remove mold?

2/23/2021 (Permalink)

Example of mold on wall and furniture This is a example of mold on a wall and furniture.

What is mold? Mold is a fungus that can cause property damage and health effects. It is typically a distinct smell. 

One thing you should know about mold is, it thrives on moisture. In fact mold spores will rapidly grow into colonies when they are exposed to water. Another factor is the humidity in the air. It is important to keep your humidity levels below 45% to avoid mold growth. 

Our team is trained to handle any mold job as every mold damage is different and requires a unique solution. 

Step 1: Call us at 570-732-9191 to set up an appointment. 

Step 2: Our team will carefully inspect your property with equipment to determine the mold source.

Step 3: We will create a containment to prevent the mold from spreading to other unaffected areas. 

Step 4: We use filtration equipment to remove mold spores from the air. This is typically done by using air scrubbers. 

Step 5: Next, we perform antifungal/antimicrobial treatments and remove mold-infested porous materials, such as drywall and carpeting. 

Step 6: We will clean your furniture, decorative items, curtains, clothing and other items affected by mold. At SERVPRO, our team is trained to remove odors and deodorize with our specialized equipment. 

Step 7: The final step is restoration. In this step, any drywall, subfloors or other building supplies might be replaced. 

Need our help? Call us today!